Privacy policy

Privacy Policy for the website www.ibizaexperiencecharter.com


Legal Name: SPANISH EXPERIENCE ENTERPRISE S.L

Address: Calle de la Columela 9, 3 Izquierda

28001 Madrid MD

VAT Number: B72582216

Email: info@ibizaexperiencecharter.com


At www.ibizaexperiencecharter.com, we are committed to protecting the privacy of our users and ensuring the security of the personal information we collect. This privacy policy describes how we collect, use, and protect the information we obtain through our website.


Information Collection


1.1 Personal Information: We may collect personal information such as names, email addresses, phone numbers, and postal addresses when users register on our website, complete contact forms, or make boat rental reservations. This information is collected voluntarily and is only used to provide the requested services and improve the user experience.


1.2 Payment Information: If users make payments through our website, we will collect payment information such as credit card numbers or bank account details. This information is collected securely and is solely used to process payments related to boat rental services.


1.3 Website Usage Information: We automatically collect website usage information such as IP addresses, browser types, pages visited, and access times. This information is used to improve the functionality and performance of the website, as well as for statistical and analytical purposes.


Information Usage


2.1 Service Provision: We use the personal information provided by users to process boat rental reservations and provide the requested services. This includes communicating with users, confirming reservations, delivering relevant information, and providing customer support.


2.2 Communication: We may use the contact information provided by users to send communications related to boat rental services, such as reservation updates, service status information, and special offers. Users have the option to opt-out of receiving promotional communications at any time.


2.3 Marketing: With the user's consent, we may use personal information to send promotional information about our boat rental services, special offers, events, or relevant updates. Users have the option to opt-out of receiving this type of communication at any time.


Information Disclosure


3.1 Service Providers: We may share personal information with trusted service providers who assist us in providing and improving our boat rental services. These providers have limited access to the information necessary to perform their functions and are committed to protecting user privacy.


3.2 Legal Compliance: We may disclose personal information if required by law or if we believe in good faith that such disclosure is necessary to protect our rights, comply with a legal process, or respond to a government request.


Cookies and Similar Technologies


We use cookies and similar technologies to enhance the user experience, personalize content, and analyze website usage. Users can configure their browsers to reject cookies, but this may affect the functionality of the website.


Information Security


We implement appropriate security measures to protect users' personal information and prevent unauthorized access, disclosure, or alteration of collected data. We use industry-standard security protocols and encryption tools to protect the transmission of sensitive data.


Links to Third-Party Websites


Our website may contain links to third-party websites. This privacy policy applies only to our website, so we recommend that users review the privacy policies of external websites they may visit through provided links on our platform.


Changes to the Privacy Policy


We reserve the right to modify this privacy policy at any time. Any changes will be communicated to users through a notification on our website. Users are encouraged to periodically review this policy to stay informed about how their personal information is protected.


If you have any questions or concerns about our privacy policy, please contact us through the customer service channels provided on our website.


FAQ

The skippered trip is one in which none of the people who are going to rent the boat have the title of skipper and therefore have to hire the services of one of the IBIZA CHARTER EXEIRIENCE skippers. When hiring the services of the skipper, it will not be necessary to pay the deposit in case any damage occurs and the security measures and guidelines that the skipper transfers must be followed. On the contrary, if any of the clients has the title of mandatory skipper, it will be necessary to pay a deposit of €1500.

The price will include the rental of the specific boat, the insurance and the cleaning. In the event that none of the tenants have a license to navigate, the skipper's fees will also be included. VAT must be added to all this amount. Important fuel will always be paid by the customer. That is, price could be decomposed as follows: PRICE = BOAT RENTAL + INSURANCE + CLEANING + SKIPPER (in the event that none of the tenants have a license to navigate) + VAT.

Each vessel has civil liability insurance and mandatory travel insurance.

The total number of passengers may not exceed that indicated in the certificate of navigability.

The boat at the time of delivery must be refueled and at the mooring. With all belongings outside the boat, so that the general condition of the boat can be checked, as well as the equipment, tackle, equipment and supplies.

If the client noticeably exceeds the time at which the end of the reservation is agreed, a fee of €100 will be paid.

If the client delivers the boat without refueling, a fee of €50 will be paid.

It is open until 8:00 p.m. and because the boat must be delivered refueled, you have to go in advance so that the boat is delivered to the company IBIZA CHARTER EXIERIENCE at 8:00 p.m. It is also very important that when you go to refuel you have to be accompanied by a member of the IBIZA CHARTER EXPERIENCE company as long as the skippered travel service is not contracted.